In today’s fast-paced world, where information spreads instantly, effective communication is more critical than ever—especially in times of crisis. Being prepared empowers your organization to manage communications efficiently and with confidence.
Our crisis communications strategist offers tailored solutions for both private and public organizations, from developing comprehensive crisis communication plans to crisis communications training to providing on-call support and everything in between.
Whether you’re just starting or refining your crisis communication plan, we have solutions tailored for every stage. Explore our range of services below. Don’t see exactly what you need? Call our team today for customized support designed specifically for your organization.
Range of services include:
-
Develop a comprehensive and actionable plan to guide your organization in preparation to manage communications during a crisis. This service guides key members of your organization through a detailed process by identifying key members of your Crisis Communications Team, gathering and understanding data; making informed decisions about who, what, and when to communicate; as well as crafting messaging with confidence.
Already have a plan? Put your plan to the test with scenario based training.
Investment: Approximately 4 weeks | Introduction, Discovery Meeting, Plan Development, and Plan Presentation
-
Public information officers and public safety leaders will learn the essential tools needed to excel in their roles as PIOs. Learn strategic communication strategies, overview of media and public relations, proactive media relations, crisis communications, interview preparation and simulated writing exercises, interviews and news conferences.
Investment: 4 or 8 hour trainings
-
This facilitator-led, interactive training uses real-world, scenario-based discussions to engage participants. The exercises focus on identifying key team members, refining plans, enhancing response protocols, leveraging resources, and more. Building on the foundational training, the advanced session puts plans to the test. Attendees will draft communications under tight deadlines and prepare for a mock interview or press conference, simulating real-life challenges.
Investment:
Beginner (4 Hour) Advanced (8 Hour) Crisis Communication Overview X X Identification and Initial Response X X Choose Your Own Adventure X Writing on a Deadline X Interview / Media Coverage X Recover/ Maintenance X X -
On-call services are offered as a subscription and are intended to provide smaller to mid-sized agencies public organizations an affordable way to access professional crisis communications services. Services may include: strategies and tactics; news release/ statement review; writing services; media interview prep; troubleshooting, etc.
Investment: On-Call Services available for a monthly fee, agencies have access to an experienced PIO 24/7/365. On-site support is a premium service offered at an hourly rate.